FAQS

1. Definition and Advantages of the Real Estate Hunter

• What is a real estate hunter?
  A real estate hunter works exclusively for buyers—searching and securing properties for them. The service includes a personalized search, time savings, privileged (including off-market) access, negotiation expertise, and end-to-end guidance to keep the process simple and stress-free.
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• Why hire a real estate hunter rather than looking for it myself?
  You gain deep market expertise (15+ years in Riviera Maya), significant time savings, access to exclusive listings, focused daily work on your search, negotiation on your behalf, reduced stress, targeted selections that match your criteria, and legal protection.
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• Do I need a real estate hunter?
  Ideal if you’re busy or not based in Riviera Maya.
  Benefits: local expertise, privileged access, bargaining power, in-person or virtual visits, secure transactions, objective advice, help with formalities, a strong network, and peace of mind. They limit each hunter to four concurrent searches to ensure availability.
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• What is the difference between a real estate hunter and a real estate agent?
  Hunters represent buyers and search across the whole market (including off-market) with impartial advice and added services.
  Agents represent sellers and market their own listings; their priority is selling a property.

2. Operation and Processes

• How long am I committed if I sign a search mandate with you?
  There’s no minimum term. You can cancel the mandate at any time—reflecting flexibility, transparency, and respect for your freedom of choice.
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• In your agency, how do you conduct negotiations?
  They use a data-driven strategy: long-standing market knowledge, analysis of real sales prices, specialized tools (including marketing-history software), certified price references, understanding of seller/agent behavior, real-time market evaluation, and a tailored plan for each property.
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• What happens if you can't find the property I'm looking for?
  They assess feasibility upfront, keep communication regular, prioritize quality over quantity, and jointly decide whether to adjust criteria, continue with a renewed strategy, or pause. Fees are success-based—no purchase, no fee.
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• Are you present during the visits?
  Yes. They accompany you to provide market analysis, discuss impressions in real time, refine the search, move quickly if needed, and secure the acquisition by checking essential aspects.
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• Do you visit the apartments alone at first?
  They adapt to your availability and to each property’s dynamics. Initial visits can be done for you with detailed photo/video reports; for hot properties, visiting together is advised. They also align with selling agents’ procedures.
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• How do I buy an apartment if I am not there?
  They handle personalized virtual tours (e.g., WhatsApp/FaceTime), remote offers and negotiations, recommend in-person validation before closing, and can arrange notarial proxy signing—with videoconference participation—while defending your interests at signings.
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• What research mandate (contract) are you using?
  They use an exclusive search mandate to ensure full commitment, better agent relationships, and mutual trust—while keeping the flexibility to cancel anytime if expectations aren’t met.
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• What are the typical steps in the real estate transaction that you follow with your customers?
  Project definition → active search → visits → negotiation → legal/technical checks → drafting and signing the promise of sale → financing (if needed) → signing the final deed at the notary → post-acquisition support (works, relocation, utilities).
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• How does the real estate hunting process work with your agency?
  Process: contact → meeting and specifications → active search → reports → accompanied visits → purchase offer → negotiation → condominium analysis → signatures → support for works → concierge service after key handover.
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• Does the real estate hunter take care of the administrative procedures?
  Scope varies; can include offer drafting, liaison with the notary, verification of documents (titles, diagnostics), recommendations to vetted brokers/pros, and concierge services. Align scope early.

3. Qualifications and Experience

• What differentiates you from your competitors?
  A compact, expert team (María, Carlos, Montserrat, Mauricio); full-scope support without hidden costs; experience since 2012; and membership in NAR and AMPI.
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• Do you have testimonials from previous customers that I could look at?
  Yes—see Google reviews and site testimonials for authentic client feedback on the buying experience.
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• What are your qualifications and experience as real estate hunters?
  Active since 2012 with extensive Riviera Maya and Yucatan experience across property types; NAR & AMPI member.
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• How do you choose your real estate hunter?
  Evaluate experience, scope of support, network, testimonials, fees and inclusions, availability, personal fit, transparency, legal credentials (professional card), memberships, and any complementary services.

4. Geographic Coverage

• What regions or cities do you cover as real estate hunters?
  Primarily the Riviera Maya—Playa del Carmen (Centro/5th Ave, Zazil-Ha, Gonzalo Guerrero), Tulum (Aldea Zama, La Veleta), Puerto Aventuras, Akumal, Puerto Morelos, Cozumel—and the Yucatán market centered on Mérida (Temozón Norte, Cabo Norte, Montebello, Altabrisa), with deep local knowledge across beach towns like Progreso, Chicxulub, Chelem, and Telchac Puerto, plus fast-growing hubs such as Valladolid, Cholul, and Conkal.

5. Costs and Pricing

• Do I have to pay you a fee if the search stops before I find an apartment?
  No. The model is success-based—fees are due only when you officially become the owner.
  No advances or hidden costs; if you stop the search, no fees are charged.
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• How do you charge for real estate hunting services? What are the associated costs?
  Fees range between 2% and 3% (incl. VAT) of the purchase price.
  Inclusions: financing search, property search, negotiation, condominium and legal advice, contract support, guidance on works, and concierge/move-in assistance.

6. Services Offered

• Can you help me negotiate the purchase price of a property?
  Yes—by valuing the property with comparables, applying technical and market expertise, defining strategy, advising on offers/counter-offers, and securing the transaction.
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• Can I hire you to find a rental property or only to buy a property?
  Rental searches are supported (short-term, long-term, furnished), matching your criteria and assisting with the administrative steps.
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• Can the real estate hunter negotiate the price for me?
  Yes. Advantages include market expertise, objective assessment, access to certified sales price references and marketing history, negotiation strategy/timing, professional recognition, potential savings, and strict buyer advocacy.
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• How does the hunter find properties?
  Through professional databases, an extensive network (agents, notaries, developers), active prospecting, off-market opportunities, pre-visit verification and documentation, collaboration with other hunters, social media/online platforms, and analysis of trends.

7. Miscellaneous

• What if I am not happy with the properties you have found for me?
  They reassess the brief, practice active listening, re-orient the search based on feedback (and expand scope if needed), remain flexible, avoid pressure, and maintain transparent communication to reach a better match.
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• How long does it usually take to search with a real estate hunter?
  It depends on criteria precision/flexibility, market conditions and seasonality, location demand, budget alignment, your responsiveness, and the hunter’s expertise. Timelines usually range from a few weeks to several months.
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• Can I work with several hunters at the same time?
  Strongly discouraged: it can create compensation conflicts, dilute effort, alienate selling agents with duplicate requests, and complicate coordination. An exclusive mandate avoids these pitfalls.